Yes. The general rule is that all drawers must be empty prior to moving, of course, there are always a few exceptions to every rule. Generally speaking, furniture is not built or designed to carry the added weight of the contents when being moved. The extra weight can put unnecessary stress on the joints and structural integrity of the furniture, causing damage. Some older style dressers are solid enough to leave clothing in the drawers, but do so at your own risk.

Yes, however, depending on how your move is priced will determine if that is an included service or if that will cost you additional money. If your move is priced at an hourly rate, disassembly and reassembly is one area that will save you time which will save you money. If your move is priced at a flat rate guaranteed price, then the cost for basic disassembly and reassembly of furniture is included in your move. Basic furniture includes beds, table legs, mirrors on dressers, etc. IKEA furniture, bunk beds, weight equipment, playsets, or anything complex will often bring additional charges.

Yes! We use floor runners and door jamb protectors as long as safety allows it. We also carry Masonite on our trucks to when needed for protecting hardwood floors. We will also place felt pads on the bottom of your furniture at time of delivery, for no additional cost, if you have them available for our movers.

Absolutely. We’ll make sure you’re completely satisfied with your new home’s furniture arrangement before we leave. Before we deliver we typically do a walk-thru with you to show us how you would like your rooms set up. If you can plan this out ahead of time it saves a lot of time and confusion.

Packing can be priced at an hourly rate, or at a per box rate. A Full Pack (we pack every box in the house) will often cost just as much as the price of the move. A la carte packing is also an option, in which case we only charge you for the actual number and sizes of boxes that we pack.

It is unlikely that it will stop us from completing your move. It may, however, slow us down. All of your furniture remains padded throughout the move, so it offers protection from light rain. If rain gets heavy, we use an additional pad to cover the furniture and boxes as they are transferred from truck to house. We will often assign 1 or 2 workers to stay inside with clean feet while the others work through the rain. If rain gets too strong, we will cease operations until it lightens up.

There are a number of things you can do to keep the cost down on your relocation, whether that is moving all of the small items yourself and only hiring us to move the large furniture, or doing all of the packing yourself. Packing boxes can be quite expensive so this is one area that you can help reduce your cost. Some people choose to pack all the non-breakables and only hire us to pack the lamps, dishes, TV's, pictures, etc. The valuation coverage you choose for your move is completely up to you and is another area that you can save money. Donating items ahead of time is a way to reduce your moving volume and price. The biggest key is to be ready for the movers! Being organized and prepared are the biggest keys to keeping your cost down on hourly jobs. This includes providing a thorough detailed list of everything you need moved. DO NOT UNDER-ESTIMATE. Have everything packed properly before the movers arrive. Keep the area clear of clutter. Reserve the elevator ahead of time. Make sure the road in front of your house is clear of vehicles so the moving truck has ample room to park properly. Disassembling furniture before the movers arrive will help save on time if your move is priced at a hourlty rate. However, if your move is a binding price, there is no additional charge for basic furniture disassembly.

The peak season is the moving industry is summer time between May 1st and August 31st. Rates are always higher during this time of year. Additionally, the weekends and last week of every month often have higher rates as well. The cheapest time of year to move is typically a Monday thru Thursday during the first 3 weeks of the month between September and April.

Moving should be planned just like most appointments in life. We recommend booking your local move at least 3-4 weeks in advance and your long distance move at least 4-6 weeks in advance. Interstate moves take much more planning so do not wait til the week or 2 before to schedule that. Local moves still require planning and our schedule fills up 3-6 weeks in advance, so if you wait til the week before to schedule your move, its unlikely we will have availability. Also, for single family homes and larger, we recommend getting in-home quotes 6-8 weeks in advance.

Absolutely .... IF you feel like they have earned it. Tipping is completely optional and our movers should never ask for tips directly. However, moving is a service industry, so if you like our service and feel like our crew served you with excellence, we encourage you show your appreciation. Our workers are trained to work hard but also care about you and your move. 10-20% of the total bill is the average tip amount to be split among the crew.

Moving has so many variables that its incredibly hard to give a 1 size fits all answer to this question. Are you moving locally? Long Distance? Packing boxes yourself or do you desire to have the moving company pack your boxes? How big is your residence? Is your residence heavily furnished or lightly furnished? Those are the biggest variables, however, other smaller variables such as stairs, elevators, truck accessibility, overnight holds, and specialty items can all carry additional charges as well. Generally, we have found that a local move within 30 miles is often comparable to the cost of your estimated rent or mortgage payment. Full Packing services can often cost just as much as the move. Long Distance moves are completely different and can vary greatly depending on the size of the move and the distance you are moving. For a free quote, visit www.goldenmovers.com and click “request a quote”.

Options vary between local moves and long distance moves. On local moves within Florida, you can pay with a personal check, Cash, Visa, Mastercard, Discover, American Express and sometimes ACH can be made available. On Long Distance moves, we do not accept personal checks or cash, so the only options available are Certified Bank Check, ACH, or Visa, Mastercard, Discover, or American Express.

Binding means Guaranteed. Non-binding means its just an estimate and the price could change. Binding quotes are usually given when doing a visual quote, either in person or video. They can also be given if there is a very exact list of items being moved. A non-binding quote is usually given when inventory is received over the phone or email and the company does not get their eyes on the move. Hourly quotes are a non-binding estimate. These often rely on the customer to provide all the information, which also leaves the blame on the customer if the job takes longer than expected. Hourly quotes are common on small jobs, but large jobs should usually be Binding. Non-binding (or hourly) quotes are often the jobs that have the biggest risk of charging more, leaving unhappy customers and often time unhappy moving crews.

The best way to avoid being scammed when moving is to hire a reputable, LICENSED moving company. Make sure they are licensed in your state for local moves, and with the DOT for interstate moves. Its also very important to have an in-home estimate or virtual estimate done in order to provide a BINDING price. DO NOT take a quote over the phone for a large move and never book with a company that you haven’t already researched. DO NOT book with a broker. The #1 reason for scams are uneducated consumers booking with a moving broker, and they don’t realize it.

For safety and regulatory reasons, we cannot transport hazardous materials (gasoline, propane tanks, paint thinner, oxygen tanks, fireworks, lighters, matches, etc), flammable or corrosive items (such as fertilizers, aerosol cans, batteries, bleach, sulfuric acid, etc), perishable foods, live plants, pets, or personal valuables such as cash, jewelry, or important documents. Contact us for a complete list.

We’re a one-stop-shop, so storing with us eliminates the hassle of coordinating different companies, payment schedules, locations, insurance, valuation, etc. All padding and protective moving material will stay on your belongings during storage with Golden Movers. If you store your shipment at another location, our padding will be removed upon delivery unless you purchase the materials from us. Delivery out of our own storage is typically cheaper than moving out of an external storage facility because your shipment is already padded and prepped. Having the shipment already at our location also minimizes transportation times. Additionally, when storing with us you have continued liability protection with our company should anything get damaged. If we move you into mini storage, our liability ends as soon as we close that storage unit. Any damage that may have occurred must be identified prior to loading the storage unit.

A complete inventory will be recorded prior to loading your shipment with tags and a list of every item that we will be handling; boxes, furniture, etc. You will receive a copy of this inventory. When we deliver your items out of storage, you will be able to personally check off each item as it comes off the truck to ensure you received everything we initially moved.

If you would like to access your items, we require a scheduled appointment with 48-hour notice. Our storage type is classified as “warehouse storage,” which is very different than mini storage. We are not designed for customers to come and go regularly to access their items. It is possible to gain access, it just needs to be scheduled. We need to pull your vaults, and unload them for you to access. If you know you MIGHT need access to some items, you can identify those items before the move into storage, and we can tag them and store them seperately so its easy to locate when you need to access them. If you need regular access to your shipment more often than 1x/month, mini storage will likely fit your needs better.

There is no minimum or maximum time that you must store with us. We are happy to store your items for any amount of time. One week? Sure. Five years? Works for us!

Our pricing structure is very different from mini storages which charge by the square footage of each unit. Golden Movers will determine your storage price 1 of 2 ways: the number of vaults and racking space used, or the estimated weight of your shipment. Unlike Mini-storages, we store your shipment in smaller wooden Vaults. You may need 1 or 2 vaults for a small shipment, or you may need 20 vaults for an entire house. We wil only charge you for thr actual space used. If we have an exact list of what we are storing, we can also provide you a flat rate storage price based on that estimated weight. Note: Auto payment is required to be kept on file, whether that is a credit card or ACH. Charges are run on the first business day of each month. Billing is monthly, and we can pro-rate the move-in date as well as the move-out date.

Moving companies do not sell or offer “insurance”. We are not insurance agents. ‘Valuation” is the coverage term used in the moving industry, and Valuation comes in various options. In FL, and for any interstate move, all companies are required to give the Free Valuation Coverage of $0.60 per pound Legal Liability Coverage. This comes free whether you are moving across the street or across the country. However, please know that this is VERY Limited coverage, often well below replacement cost or repair cost. Many companies, including Golden Movers, offer additional Optional coverage called Full Value Protection (FVP for short) for an additional cost. FVP is replacement level coverage and is usually offered with Deductible levels ranging from $0 to $250 to $500 to $1000. This is a 1x deductible applied to the entire shipment. Companies first have the option to try and repair the damaged item to its pre-existing condition before they moved it. If that is not possible, then replacement or a settlement amount is determined. It is important to note that damaged items in PBO (Packed By Owner) boxes are not covered with Full Value Protection. Total loss is covered, but damaged inside a PBO box is not covered since the moving company did not pack it.